Last updated: February 27, 2025
1. Information We Collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form (such as the contact or booking form), subscribe to a newsletter, or engage with other activities, services, features, or resources we make available. Depending on the context, Users may be asked for their name, email address, phone number, company name, or other details necessary to provide our services.
In addition to personal identification information, we may also collect non-personal identification details whenever Users interact with our Site. This may include the browser name, type of computer, operating system, Internet service provider, IP address, referring website, and other technical information. Such data helps us understand how visitors use our services and allows us to improve the overall user experience.
2. How We Use Your Information
Nunexa may collect and use Users' personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to customer requests, inquiries, and support needs in a more efficient manner.
- To personalize user experience: We may use aggregated information to understand how our Users as a group utilize the services and resources provided on the Site. This enables us to tailor our content and services to better meet User needs.
- To process bookings or transactions: Any information provided when booking a consultation or purchasing a service is used solely to deliver that service, confirm the transaction, and keep records of it as required by law.
- To send periodic emails: The email address may be used to respond to inquiries, send service updates, provide newsletters, or share promotional content if the User has opted in. Users can unsubscribe from such communications at any time by following the instructions included in each email.
- For compliance and safety: We may use your information to comply with applicable laws, enforce our Terms of Service, or protect the rights, safety, and property of Nunexa, our Users, or others.
3. Data Security
We adopt appropriate data collection, storage, and processing practices, along with strict security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction details, and data stored on our Site.
While we strive to use commercially acceptable means to protect your personal data, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. For this reason, we cannot guarantee absolute security, but we continuously monitor and update our practices to minimize risk.
4. Your Rights
You have the right to access, update, or delete the information we have on you. Whenever possible, you can manage your Personal Data directly through your account settings or communication preferences.
If you are unable to perform these actions yourself, you may contact us for assistance. Depending on your location, you may also have additional rights under data protection laws, such as the right to restrict processing, the right to data portability, or the right to object to certain uses of your data. We will respond to such requests in accordance with applicable laws and within reasonable timeframes.
5. Cookies
Our Site may use "cookies" and similar technologies to enhance User experience. A cookie is a small file placed on your device for record-keeping purposes and sometimes to track information about your activity. These cookies help us remember your preferences, understand usage patterns, and improve the overall functionality of the Site.
Users can choose to set their web browser to refuse cookies or to alert you when cookies are being sent. Please note that some parts of the Site may not function properly if cookies are disabled. For more details, please see our dedicated Cookie Policy.
6. Third-Party Services
We may work with trusted third-party service providers to help us operate our business, such as hosting providers, analytics tools, payment processors, or email marketing platforms. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
Our Site may also contain links to external websites. Please be aware that we are not responsible for the content or practices of these third-party sites, and we encourage you to review their privacy policies.
7. Changes to This Policy
Nunexa has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to check this page frequently to stay informed about how we are helping to protect the personal information we collect.
Your continued use of the Site after any modifications to this policy will constitute your acknowledgment and agreement to abide by the updated policy. If significant changes are made, we may notify you via email or through a notice on the Site before the changes take effect.